Privacy Policy

1. Introduction

tjtrans (“we,” “our,” or “us”) is a B2B information and matching platform connecting shippers with freight forwarders. This Policy applies when you browse the directory, post RFQs, submit indicative quotes, or manage a company page.

By continuing to use the platform, you acknowledge this Policy. If you disagree, please stop using the related services. Formal entity and contact details appear in “Contact us” below.

2. Information we collect

2.1 Information you provide

You may provide information when you:

• Register or sign in: email, phone, name/username, company name, etc.
• Post RFQs or quotes: ports, cargo details, equipment, contacts, and message history
• Claim a company: licenses, cards, and public contact fields
• Contact support: tickets, reports, or emails you send us
• Manage notifications: transactional and security alert preferences

Do not paste bank card numbers into public RFQs. Settle freight through secure channels agreed offline between the parties.

2.2 Information collected automatically

To protect accounts and keep the system reliable, we may log IP address, browser/device type, OS, access times, and pages viewed for rate limiting, bot checks, and troubleshooting. See also our Cookie Policy .

3. How we use information

We use information only for related business purposes, including to:

• Provide login, directory, company pages, and member workspace features
• Match RFQs, deliver indicative quote alerts, and notify selection outcomes
• Run company claim reviews, anti-fraud, and abuse detection
• Send security messages such as verification and password reset emails
• Improve search and matching using aggregated or de-identified signals
• Meet accounting, tax, or other legal obligations

4. When we share information

We do not sell personal information. We share only what is necessary in these cases:

• Counterparties (forwarders / shippers)Contact and cargo fields required to complete matching when you post RFQs or quotes.
• Service providersHosting, email delivery, and bot protection processors bound by contract to follow our instructions.
• Legal & rights protectionWhen required by law, or as needed to prevent fraud and protect users and the platform.
• Business transfersIn a merger, acquisition, or asset sale, data may transfer as part of the deal and remain protected under this Policy or equivalent terms.

If a recipient is in another jurisdiction, we will reasonably require protection no less protective than this Policy.

5. Data security

We use access control, encryption in transit, audit logging, and least-privilege practices. No internet system is perfectly secure; if an incident may affect your rights, we will notify and remediate as required by applicable law.

6. Retention

While your account is active, we keep data needed to operate the service. After account closure or a rejected claim, we delete or anonymize within a reasonable period, except records we must keep for legal, audit, or dispute purposes.

7. Your rights

Depending on your location, you can usually:

• Access and correct your profile (often directly in the member workspace)
• Request deletion or restriction of non-essential processing
• Object to marketing processing (without blocking security or transaction notices)
• Request portability where technically feasible
• Withdraw consent without affecting prior lawful processing

Email us below with reasonable identity verification; we will respond within the applicable legal timeframe.

8. International transfers

As a global logistics platform, your information may be processed outside your country of residence. We assess necessity and apply contractual and access safeguards where reasonably available.

9. Changes

We may update this Policy as products or laws change, and will revise the date on this page. For material changes, we may also send an in-app or email notice.

10. Contact us